DHC Systems Guide

DHC Systems Guide

Did You Know?

Terminology of eQA

electronic Quality Assurance, known as eQA, is real-time monitoring and reporting to increase standardization and decrease subjectivity of Quality Assurance related to employee performance management. eQA will increase visibility within the organization to the quality of work done by their

Navigation – eQA

The navigation bar will appear on the left side when on a PC or Mac, and on the right side when on a mobile device. On mobile, you may see a hamburger menu to expand the navigation:  Depending on your

eQA – Common – Hourly QA’s

The “QA’s Today” is located in the upper part of the reporting Dashboard for eQA and shows the number of QA’s that have been conducted for the day. Like other reports, hovering over a datapoint will display the numbers behind

eQA – Common – Hourly Checks

The “Checks Today” is located below the QA’s Today in the reporting Dashboard for eQA and shows the number of Checks that have been conducted as part of the QA’s for the day. Any QA can have up to 25

eQA – Common – QA’s Today

In the upper row of the page, the first tile is a count of the “QA’s Today”. This displays the number of QA’s that have been completed for the day.

eQA – Common – Checks

Next to the QA count is “Checks” which provides the number of Checks completed for the day, or for the period of the report. Remember a QA can have up to 25 Checks associated with it.

eQA – Common – Images

The final tile, is the number of images uploaded for the period of the report. As with the other tiles, and sections within this page, if a period of one month was selected, it is the images uploaded for the

eQA – Common – Sat Checks

Next we will have a look at the tile labeled “Sat Checks”. This is a count of the “Sat”, or Satisfactory, Checks that were completed for the period of the report. Adding “Sat Checks” and “UnSat Checks” will equal the

eQA – Common – UnSat Checks

After the Sat Checks tile, you will find “UnSat Checks”. This is a count of the “UnSat”, or Unsatisfactory, Checks that were completed for the period of the report. Adding “Sat Checks” and “UnSat Checks” will equal the value in

eQA – Common – Fast QA’s

The last tile in this section is the “Fast QA’s” that were flagged over the period of the report. If the report is a “Today” report then it would be the Fast QA’s for today, or if the report period