Terminology for PVA

Patient Visit Assessments, known as PVA, is real-time assessments of Patient Visit Assessments and Discharge Room Assessments from around the facility.

See a history of a room, or location, in the facility to see how it has fared over time. See an image of the last time an Assessment was completed. Monitor for Assessments for rooms, locations, or areas of the facility that have lower scores to spot areas for improvement.

PVA is a great way to keep a pulse on the experience of the patient. With images and timestamps, it offers a great paper trail.

PVA Specific Terminology

  • Assessment: An “Assessment” is what is loaded after the QR Code is scanned. The Assessment offers two paths. One path is the “Patient Visit” and the other is “Discharge Room”, see below for definitions.
  • Patient Visit: A “Patient Visit” refers to the Assessment conducted with the Patient directly. The staff member will scan the QR Code and select “Patient Visit” to be presented with a list of questions related to their visit.
  • Discharge Room: The “Discharge Room” Assessment is conducted after the Patient has checked out. After the Patient has departed the room, the staff member will scan the QR Code, choose “Discharge Room” and be presented with a list of questions to assess the state of the room.
  • Location or Location Name: The “Location Name” should be clear, concise, and easy to identify where the Assessment, or Survey, is being conducted. For example, “Patient Room 101” or “Maternity Room 101”. The Name will appear on Patient Visit and Room Discharge forms and help when doing analysis in reporting.
  • Type or Location Type: The “Location Type” is used to build a standard set of questions for particular type of Location, or area, of the facility. The Type is used during the “Bulk Add Locations” process. It can also help to categorize the Locations, report on trends, and guide adjustments to staffing as patterns emerge. Examples would be “Patient Room”, “Maternity”, or “Emergency”.
  • Bulk Add Locations: After a “Type” is added to the system it is possible to quickly load hundreds of Locations with a single spreadsheet. This is the “Bulk Add Locations” process and can dramatically increase the speed at which Locations are made available for QR Codes.
  • Export Locations: Once Locations are added to the system it will be necessary to print the QR Codes. This is done through the “Export Locations” process.